Refund policy

At Aurapetstore, we strive to ensure every jersey we ship meetsour high standards of quality. Please review our policy belowregarding returns, refunds, and order resolutions.

1. All Sales Final

Due to the specific nature of our inventory and logistics, we do not accept returns or exchanges.

All sales are considered final once the order has been processed. We encourage customers to review their order details carefully, includingsize, style, and shipping address, before completing their purchase.

2. Sizing Issues & Fit Guarantee

We understand that buying apparel online can sometimes be trickyregarding fit. While we cannot accept returns for items that do not fit, we do not want to leave you without options.

If you receive your item and are unhappy with the fit:

1. Contact our support team within 7 days of receiving your order.

2. Provide your order number and details regarding the sizing issue.

3. Each case is investigated individually. Upon review, we may offera exclusive discount code to purchase a replacement size or adifferent item at a significantly reduced price.

Note: This resolution is granted on a case-by-case basis and isintended to help you get the right jersey while acknowledging our final  sale policy.

3. Damaged or Incorrect Items

Please inspect your order immediately upon reception. If the item isdefective, damaged, or if you received the wrong item, please contactus immediately so that we can evaluate the issue and make it right.

•  Reporting Window: Issues must be reported within 7 days of  delivery.
•  Proof Required: Please include high-quality photos of the defect or the incorrect item along with your order number.

4. Case-by-Case Investigation

We value fairness. Every inquiry regarding refunds, sizing issues, or shipping errors is investigated by a member of our team. We reservethe right to approve or deny resolutions based on the specificcircumstances of the order and the evidence provided.